Page 26 - 2018 Jan Feb CFESA Magazine

THOUGHTS

FROM THE TRAINER

dAN REESE

DIRECTOR OF TRAINING
CFESA

The Basics this problem is CFESA’s NTT and EGS&W
training classes.
NTT or New Tech Training is designed for
The Basics... Two simple words, yet possibly
the newest of new techs, having little to no
the two most important words in a new
experience in the industry. CFESA created
technician’s career. To build anything,
EGS&W for the tech that is working in the
you need a solid foundation, creating a
industry and needs a little push or maybe
new technicians’ career is no different.
a cold side tech that is crossing over to
In most cases, a new hire is given a brief
work on more of the cooking equipment.
introduction into the world of commercial
These courses provide your technician all
kitchen equipment repair and then assigned
the necessary knowledge to form his or her
to a senior tech to ride along with and to
foundation. They return more confident and
pick up the knowledge he or she needs to
ready to be assigned to mentor with the
do the job. This process can take weeks
lead or senior tech, thus cutting the ride
or months depending on the training the
time down and getting the new tech out and
new tech receives. Most of the time, a new
productive quicker.
hire, doesn’t even know what questions
to ask, so they don’t ask any. Therefore,
In 2018 CFESA will offer one of these classes
numerous times these new hires are sent
every month. Let CFESA be your Trainer of
out with little or no knowledge of the
the basics and set a solid foundation for you
basics of troubleshooting and repairing
to build a first-class technician.
even the simplest of units. The answer to

26 CFESA Magazine | JAN / FEB 2018 | www.cfesa.com