Page 10 - CFESA Magazine July / August 2018

COMMITTEE

NOTES

The CFESA Committees INDUSTRY TRENDS
have been working hard to
make this association the TJ Coker
best it can be. CSI - Coker Service Inc

• Panel Discussion on value of Social Media
Listed here are brief to the membership and our business’s.
summaries of the projects • How can industry trends contribute to the
that each committee is effort of hiring technicians?
working on.
• Forum for information and ideas within the
group.

• Writable PDF’s.

EDUCATION & TRAINING

Jim Eason MARKETING
SAM Service, Inc
Patti Williams
• Technician Soft Skills Training Module Parts Town
The purpose of this program is to
provide member companies with * Submitted proposed CFESA.com site
a presentation that can be used to map (includes a hierarchical list of pages
improve the effectiveness of technicians organized by topic) to 3 companies in order
in handling calls and dealing with to get scope of work and price quotes
customers.
* Discussed our goals for expanding
• Update and refresh the content of the membership into the Institutional segment.
existing CFESA manuals and videos.
* Began discussions on membership drive

• Investigating new training material and how to place more ownership on
formats and how to best present these committee members to develop content for
to the membership. website and magazine.

10 CFESA Magazine | JULY / AUGUST 2018 | www.cfesa.com