Details Price Qty
Member Price $500.00 USD  

  • Dispatchers and Parts Inventory Management Training Course
     August 12, 2026 - August 13, 2026
     8:00 am - 4:30 pm

This course is designed for dispatchers and/or parts coordinators involved in the logistics and inventory management of commercial food equipment service operations. Participants will gain practical skills and industry-specific knowledge to efficiently manage service calls, coordinate technician schedules and maintain optimal parts inventory levels. Through interactive lessons and real-world scenarios, attendees will learn best practices for communication, time management and resource allocation within the fast-paced environment of commercial food equipment service.

Course Objectives:
By the end of this course, participants will be able to:

  • Understand the role and responsibilities of dispatchers and parts coordinators in the commercial food equipment industry.
  • Efficiently schedule and dispatch service technicians based on priority, location and skill set.
  • Utilize inventory management systems to track, order and maintain parts stock levels.
  • Develop effective communication strategies with technicians, customers and vendors.
  • Implement best practices for balancing inventory costs with service responsiveness.
  • Analyze common challenges in dispatch and inventory management and develop solutions.
  • Use data and reporting tools to improve dispatch efficiency and inventory accuracy.
  • Ensure compliance with industry standards and company policies.

This course is ideal for new and experienced dispatchers, parts coordinators and anyone seeking to enhance their operational effectiveness in the commercial food equipment service industry.

Course Cost
  • $500: THIS COURSE IS FOR CFESA MEMBERS ONLY
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Training Refund Policy Effective Jan. 1, 2017:

There will be no refunds issued for any CFESA training classes. If a company cannot send their participant to the course, 50% of the course registration fee will be automatically forfeited. The remaining 50% registration fee will be applied to a credit that may be utilized toward another class. The credit must be utilized within six months, or it will be automatically forfeited.

Questions?

Visit our Contact Page and we’ll be happy to help.