Through partnerships and collaboration, CFESA and its members set the standard for the Commercial Food Equipment Service Industry.
MISSION STATEMENT
The Mission of CFESA is to anticipate trends and provide resources, training and education to support excellence in service. (Revised June 2011)
VISION STATEMENT
The Vision of the Commercial Food Equipment Service Association (CFESA) is to be recognized as the standard of excellence for servicing commercial food equipment. (Revised June 2011)
CORE VALUES
- Education
The very core of what we do, what we represent, and how we go to market. - Excellence
We respect our peers, the quality of our association, and the product our
members produce. - Integrity
Goodwill and rapport are most easily gained through an ethical, honest
approach, our association’s openness to new and diverse members, and the
transparency of committee/board and HQ Work. - Safety
Safety is the cornerstone of providing quality education and therefore quality work from our members. Safety brings fairness and longevity to the front-line worker and profitability to the bottom line of our members. - Advocate
We are the voice of our industry. Representing our members in every corner of our trade, championing our causes with our allied partners.
WHY CFESA?
Certified Companies
Cultural Development
Management Development
Scholarship Programs
Certified Technicians
Customized Training
Networking
Technician Training
Community Outreach
Industry Promotion
Regional Educational Sessions
CFESA Insider Magazine
CREATING THE CUSTOMER EXPERIENCE
Service Agents
As a commercial food equipment repair company, you understand the importance of staying up-to-date on the latest industry trends and best practices. One way to stay informed and connected is by joining a commercial foodservice repair association as a member. Here are a few reasons why you should consider joining:
- Networking Opportunities: By joining a commercial foodservice repair association, you’ll have access to a network of professionals in the industry. This can be a valuable resource for sharing knowledge, collaborating on projects, and building relationships that can lead to new business opportunities.
- Education and Training: Many commercial foodservice repair associations offer education and training programs to their members. These programs can help you stay current on the latest repair techniques, technologies, and industry regulations. This can help you improve your skills and provide better service to your customers.
- Industry Advocacy: Commercial foodservice repair associations often advocate on behalf of their members on issues related to the industry. This can include lobbying for changes in regulations or providing resources to help members comply with existing regulations. By joining an association, you’ll have a voice in shaping the future of the industry.
- Access to Resources: Many commercial foodservice repair associations offer members access to resources such as industry research, best practices, and business tools. This can help you improve your operations, increase efficiency, and ultimately grow your business.
- Industry Recognition: By joining a commercial foodservice repair association, you’ll become part of a respected community of professionals in the industry. This can help build your reputation and increase your credibility with customers, suppliers, and other stakeholders.
In summary, joining a commercial foodservice repair association can provide networking opportunities, education and training, industry advocacy, access to resources, and industry recognition. By becoming a member, you can stay informed, improve your skills, grow your business, and help shape the future of the industry.
Manufacturers
As a food equipment manufacturer, you understand the importance of providing high-quality, reliable equipment to your customers. However, even the most well-designed and well-built equipment can experience issues and breakdowns over time. That’s where a food service repair company comes in – by partnering with a repair company, you can provide your customers with a comprehensive solution that covers both equipment sales and repair services.
Here are a few reasons why you should consider utilizing a food service repair company as a manufacturer:
- Enhance Customer Satisfaction: By partnering with a repair company, you can offer your customers a more comprehensive service package. Instead of having to find a separate repair company when their equipment breaks down, they can turn to you for a one-stop solution. This can help enhance customer satisfaction and loyalty.
- Save Time and Resources: When you partner with a repair company, you can save time and resources by outsourcing the repair work. Instead of having to invest in your own repair team or train your sales team on repair procedures, you can rely on the expertise of the repair company to handle repairs for your customers.
- Increase Revenue: By offering repair services in addition to equipment sales, you can increase your revenue stream. Repair services often have higher profit margins than equipment sales, and by providing a comprehensive solution for your customers, you can increase the lifetime value of each customer.
- Ensure Equipment Longevity: Regular maintenance and repairs are essential to ensure the longevity of food equipment. By partnering with a repair company, you can help your customers extend the lifespan of their equipment, reducing the likelihood of premature equipment failure and the need for costly replacements.
- Maintain Brand Reputation: As a food equipment manufacturer, your reputation is everything. By partnering with a reputable repair company, you can ensure that your customers receive high-quality repair services that meet your standards for quality and reliability. This can help maintain your brand reputation and build trust with your customers.
In summary, partnering with a food service repair company as a manufacturer can help enhance customer satisfaction, save time and resources, increase revenue, ensure equipment longevity, and maintain brand reputation. It’s a win-win for both you and your customers, and a partnership that’s worth considering.
Restaurateurs/Operators
If you run a restaurant, you know how important it is to keep your kitchen equipment running smoothly. A breakdown in your kitchen can lead to lost business, upset customers, and even health code violations. That’s why it’s essential to have a reliable food service repair company to call when you need help.
Here are some reasons why your restaurant should utilize a food service repair company:
- Expertise: Food service repair companies specialize in fixing commercial kitchen equipment. They have the expertise and experience to diagnose and repair your equipment quickly and efficiently.
- Timeliness: Time is of the essence when it comes to repairing kitchen equipment. A good food service repair company will respond to your call quickly and work to get your equipment up and running again as soon as possible.
- Cost-effective: Repairing equipment is almost always less expensive than replacing it. A food service repair company can help you save money by fixing your equipment instead of replacing it.
- Preventative Maintenance: A food service repair company can also help you avoid breakdowns in the first place. They can provide preventative maintenance services that will keep your equipment in good condition and help prevent costly repairs.
- Compliance: Keeping your kitchen equipment in good working order is essential for compliance with health and safety regulations. A food service repair company can help ensure that your equipment is up to code and in compliance with local regulations.
Overall, utilizing a food service repair company is a smart investment for any restaurant owner. It can save you time, money, and headaches in the long run, and ensure that your kitchen is always up and running when you need it.